Shipping policy

1.  Shipping Rates 

  • Orders of $30 or more: free standard shipping, automatically applied at checkout. 

  • Orders under $30: a flat shipping fee of [insert flat rate, e.g. $5.99] applies, or shipping is calculated at checkout based on weight/destination — [confirm which applies]. 

2.  Order Processing Time 

Orders are typically processed and dispatched within [insert processing time, e.g. 1–2 business days] of being placed, excluding weekends and holidays. A shipping confirmation email with tracking information is sent once your order ships. 

3.  Delivery Estimates 

Estimated delivery time is [insert delivery window, e.g. 3–7 business days] from the ship date within the contiguous United States. Delivery times are estimates only and are not guaranteed, as they may be affected by carrier delays or other factors outside of our control. 

4.  Shipping Coverage 

We currently ship to [confirm: U.S. only / U.S. and Canada / other]. International orders, where available, may be subject to customs fees and import duties charged by the destination country, which are the responsibility of the customer. 

5.  Order Tracking 

Once your order ships, you will receive a tracking number by email so you can monitor your package's progress through to delivery. 

6.  Address Accuracy 

Please ensure your shipping address is complete and accurate at checkout. LogiPrep Store is not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer; a replacement or reshipment in these cases may incur additional cost. 

7.  Lost or Delayed Packages 

If your package is significantly delayed or shows as lost in transit, contact us at [insert business contact email] and we will work with the carrier to locate your order or arrange a resolution. 

8.  Questions 

For any questions about this Shipping Policy, contact us at support@logiprep.com